Frequently Asked Questions
Everything you need to know about our premium refurbished electronics.
What is the condition of Beefurb devices?
Every device undergoes a rigorous 40-point inspection process. We only sell electronics that are 100% functional, ranging from 'Like New' to 'Good' cosmetic conditions as detailed on each product page.
Do your products come with a warranty?
Yes, all Beefurb electronics include a comprehensive 12-month warranty that covers any technical defects or hardware malfunctions not caused by accidental damage.
How long does shipping take?
Orders are typically processed within 24 hours. Standard shipping usually takes 3-5 business days, and we provide tracking information via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day risk-free trial. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange, no questions asked.
Are the batteries in refurbished phones replaced?
We guarantee that every smartphone battery holds at least 80% of its original capacity. If a battery falls below this threshold during our testing, it is replaced with a brand new one.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.